Frequently Asked Questions
Q – How long is a rental period?
A – Our rentals periods are 2-3 days.
Q – Do you have a minimum rental amount?
A – Yes, the minimum order size for a rental is $100.00
Q – Do you offer delivery?
A – On orders over $300.00 we can provide a quoted price for delivery.
Q – Do you offer set-up and take down?
A – On orders over $300.00 with delivery we can provide a quote for setup and take down services at a rate of $100.00/hr.
Q – Do I have to clean the dishes before returning them?
A – Cleaning is not required, but we require that food leftovers are gently removed from the plates, and all cups are emptied.
Q – What is the cost of not removing food leftovers and/or return all cups empty?
A – An additional cleaning fee will be subtracted from the inital order deposit starting at $100.00 .
Q – What happens if something breaks or goes missing?
A – Missing or damaged rentals will be charged to the renter at the full replacement cost.
Q – How can I reserve my items for my event?
A – Items are reserved after a 50% deposit has been made for the value of the order, and a rental agreement is signed.
Q – When is payment due?
A – Full payment of the order is due 5 days prior to the rental date.